Glamour DMC Celebrates Twenty Five Years of Service Excellence
March 9, 2012- From the idea of revolutionizing ground services in Jamaica and two personal cars, Roy Anderson and Myrtle Dwyer managed to rise above the challenges in 1987 to transforming an idea into what is now the Premier Destination Management Company in Caribbean.
Glamour Transport and Tours Company Limited has grown into a Destination Management Company of service excellence providing a comprehensive range of services to clients from all around the world. Now 25 years later, Glamour DMC which was rebranded in 2008 for marketing purposes which has played a pivotal role in the development of an entirely new system of selling brand Jamaica to visitors on the island.
“When Glamour Destination Management owners, Roy Anderson and Myrtle Dwyer opened its doors in 1987 in Montego Bay, Jamaica, they not only changed the way people traveled but this new system helped to ease the hassle on the entire travel industry in Jamaica,” said Rachel Anderson Director with responsibility for Business expansion at Glamour DMC. “Glamour Destination Management has become the Caribbean’s premiere DMC and it is set to mark a major milestone this season with its 25th anniversary”.
In addition to introducing millions of travelers worldwide to the beauty of Jamaica, Glamour Destination Management has served as the catalyst that helped launch Destination Management Companies in Jamaica. This has been achieved through its many partnerships, but most importantly through its staff members. A great deal of effort and resources are continuously dispensed to develop the Company’s personnel, including formal and informal training, dedicated mentorship and more. Customer Relationship Management is strongly encouraged, and this is achieved through Glamour’s philosophy of “always seeking to exceed customers’ expectations” in the forefront of every staff members mind.
Glamour’s Chairman, Mr. Roy Anderson, says: "Melding the various practices into a co-ordinated team has given us the ability to provide excellent service in dealing with client requests, and problems, whatever their size and complexity. We have been the benchmark for the brand ‘DMC’ from day one and have quickly become synonymous with a new standard of product and service excellence.” Since its rebranding venture in 2008, Glamour Destination Management has earned widespread recognition as exceptional corporate citizens through their tremendous contributions to the region as well as their support of many worthy philanthropic ventures, particularly in Jamaica. Throughout the last 25 years, Glamour Destination Management has given back invaluable donations through their “Partnership with a mission programme”, ranging from donated services to organized charitable events.
“Glamour Destination Management has truly been the beacon that has attracted upscale visitors to the Caribbean and sustained the destination,” said Myrtle Dwyer director with responsibility for sales and Marketing. “It has created a cache that distinguishes us from our competition and leads the way in bringing visitors who spend money throughout the community.”
As a “thank you” and in celebrating their 25th year, Glamour DMC has partnered with Ras Natango Gallery and Garden, Jamaica’s newest attraction which seeks to embrace from a holistic stance, community tourism. Promotions for travel agents will also run throughout the summer season. Clients can visit www.glamourdmc.com to learn more about Glamour DMC’s 25th anniversary celebrations or email us at firstname.lastname@example.org.
About Glamour Destination Management Company
A pioneer in destination management services in the Caribbean, quality is our way of life. Established over twenty years ago, Glamour DMC with headquarters in Montego Bay Jamaica and services extending to the Cayman and Turks and Caicos islands boasts a proven track record of managing the needs of individuals and groups of all kinds. We are the islands’ professionals in concierge, meetings & incentives, special interest groups, romance, transportation via any medium and tours and excursions of any nature including shore excursions. At Glamour DMC, it is our aim to provide an authentic experience and deliver on every promise thus exceeding all expectations. For more information on Glamour DMC, please visit www.glamourdmc.com
Celebrating 25 years of Excellence in Service!
For further information please contact:
Social Media: Twitter: @GlamourDMC
Download a PDF of this release.