Glamour Luxury Destination Concierge is strategically headquartered in the tourism mecca of Montego Bay, Jamaica – one island with several amazing destinations. We provide limitless access to the many shades of the country, be it serene and scenic to vibrant and vivacious. Our vision to be the most successful DMC in the Caribbean region is centered around our continuous efforts to create a superior service with a unique personalized touch.
A pioneer in Destination Management Services in the Caribbean, Glamour was established in Jamaica over 30 years ago by a team of the island’s most successful hospitality and tourism professionals. Chairman and Director Roy Anderson and Co-Director Myrtle Dwyer established the company in 1987 in response to the demands of discerning clients, with the intent of providing the highest level of ground services in the Caribbean.
Originally known as Glamour Tours, the company re-branded to Glamour Destination Management Company in 2008 to reinforce its expansion of services and professionalism. Rachel Anderson, a graduate of economics from Davidson College, North Carolina, U.S.A., joined in 2007 as Director of Business Expansion & Development to assist in building onto this solid framework created by her parents. In celebration of thirty years of service excellence in the industry, the team, guided by CEO, Rachel Anderson embarked on a further rebranding programme defining its points of differentiation
Glamour began with the introduction of a programme of planning for meetings, incentives and special interest groups as well as providing luxury ground handling services for their discriminating clients staying at the famous Half Moon in Rose Hall, Jamaica. Armed with the knowledge and success gained from that venture, Glamour Destination Management has grown its own fleet of luxury vehicles and offers a wide range of services to international clients across the island of Jamaica.
The key to success of any business venture lies in its staff, and Glamour is of no exception. We pride ourselves as a family of professional, courteous, and dedicated employees. Our staff includes experts in every phase of the travel business - hotels, attractions, transportation – and they are at your service whenever you need them.
All of our employees are highly experienced and knowledgeable. Each person is screened carefully and trained through seminars on general corporate policies. Some of their unique talents include fluency in German and Spanish, with the employment of Russian, Portuguese, and even Italian translators upon request. Our cadre of dedicated drivers/guides and coordinators are among the best in the region. With on-going training, they are equipped to exceed our customers’ expectations every time.
In order to retain the best, there are staff handbooks, Destination Management Manuals and Guides, which each member of the staff must complete. There is on-going, rigorous training in house by both professionals and consultants. All staff members are required to attend training courses done by the local Tourism Development Company under the auspices of the Jamaica Tourist Board.